Agents On Call: DNS Races, Feature Files, and the AI-Assisted Postmortem
Agents On Call (Jul 2025 – Aug 2026) This window opened with a dormant config error and got worse from there. AWS, Azure, and Cloudflare each had a headline global outage within a single month of autumn 2025, and “the internet is three companies in a trench coat” became a mainstream joke. A year later, July 2026 delivered four provider incidents in nine days. Underneath all of it, the biggest shift since the SRE book has been quietly happening: AI agents moving from summarizing incidents to actually responding to them. ...